Organization Management Journal
Abstract
The idea of this new exercise is to involve two project team participants in an interpersonal conflict in front of a classroom of learner/observers and then to debrief the entire experience in terms of emotional intelligence (EI) concepts in a way that clarifies these concepts experientially. It is preceded by EI readings and may be followed by extended on-line discussions and a variety of different papers and/or homework assignments. It can be used in traditional, blended learning (BL), or on-line courses or training classrooms. Originally developed to involve on-ground (face-to-face) and on-line students from the same course in the same exercise either synchronously or asynchronously, it utilizes a webcam and electronic blackboard system such as generally available in all universities as well as an original survey tool to facilitate the debrief. Advantages of on-line processing of experiential exercises and some potentially inherent differences in the two methods as well as use of video clips in enriched debriefing are described.
Recommended Citation
Ferris, William P.
(2009)
"Demonstrating the challenges of behaving
with emotional intelligence in a team setting:
an on-line/on-ground experiential exercise,"
Organization Management Journal: Vol. 6:
Iss.
1, Article 6.
Available at:
https://scholarship.shu.edu/omj/vol6/iss1/6