Organization Management Journal


In this article, we present a program assurance of learning method (“RealTest”) that engages multiple stakeholders in a one-day assessment center (AC) design integrated into our management majors’ capstone course. In addition to involving graduating seniors, department faculty, and College of Business administrators, the day-long process engages individuals from the local business community and alumni who serve as assessors (“coaches”) for the activities included. During the RealTest experience, we collect data for use in our program review’s process for continuous improvement of the curriculum and provide career networking opportunities for the participants. We share data from several years’ worth of events and 2017 feedback survey data from coaches, student participants, and alumni who participated in the most recent capstone experience. We describe how the AC approach works, its contribution to our program review process, and the ways in which it supports student development and community engagement.