A Comparative Study of Library Surveys of Internet Users at Seton Hall University in 1998 and 2001


Xue-Ming Bao

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This article compares the data collected in library surveys of Internet users at Seton Hall University in both 1998 and 2001. The aim of the comparison is to provide information on the changes of library users in their Internet use behavior, satisfaction levels, and problems in using the Internet. The response distribution of the people in different categories represents the population of Seton Hall University in approximate proportions in both 1998 and 2001 surveys. The article discusses the challenges that were met with visible, moderate, and no improvements. It points out what remains to be the major challenge for librarians.