Date of Award

Fall 12-2018

Degree Type

Dissertation

Degree Name

EdD Education Leadership, Management and Policy

Department

Education Leadership, Management and Policy

Advisor

Anthony J. Colella, Ph.D.

Committee Member

Luke Stedrak, Ed.D.

Committee Member

Denis E. Connell, Ed.D.

Committee Member

David Costantino Ed.D.

Keywords

Performance Appraisal, Performance Evaluation, Job Satisfaction, Job Performance, Perceived Effect, Perceived Organizational Impact

Abstract

The purpose of this qualitative case study was to investigate how police officers in a medium-size, suburban police department perceived performance appraisals and the effects of performance appraisals on job satisfaction and job performance. This study also examined the impacts of job satisfaction and job performance on organizations. One-on-one participant interviews were conducted, and thematic coding was utilized to capture the dominant themes associated with the police officers’ perceptions of performance appraisals. Twelve police officers from a medium-size, suburban police department in New Jersey participated in the study, and their anonymity was maintained to elicit transparent responses. This dissertation was conducted within a department of mostly Caucasian male employees. Future research conducted on this subject could utilize a sample pool with greater race and gender diversity. Studies could investigate the ways appraisals affect the world of policing and further explore the relationship of gender- and race-linked factors to job satisfaction and performance. This study may provide further incentive for job candidates of various genders and races to pursue the policing profession.

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