Organization Management Journal


The non-profit sector of the US economy is a special class of entities with an expansive array of organizations and activities dedicated to the common good and well-being of others. Even though this sector has constructed creative and forward thinking initiatives, obstacles remain which interfere with the accomplishment of significant achievements. In order to stay competitive, non-profit organizations are constantly assessing their current capacity to deliver unique needed services. Today, many umbrella associations of non-profits have implemented accreditation and certification programs intended to improve organizational contribution to member organizations. Throughout the sector, non-profit organizations are now seeking to become more ethical, accountable and credible in the eyes of stakeholders. Guided by institutional and agency theories, the research reported herein is designed to offer preliminary insights regarding the organizational and economic implications of pursuing accreditation. Technological enhancements in this context are also examined.